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About the Episode

The what's what...

In this episode, Jaime talks with Kevin McClure, associate professor of higher education at UNC Wilmington, about how The Great Resignation has hit higher education. Problems around morale pre-exist the pandemic, but the pressures of COVID-19 have caused many people to reconsider their careers and their work-life balance. Retaining talented team staff while competing with fully remote jobs is one of the top challenges facing higher ed CMOs in the new abnormal. In this episode, Jaime and Kevin discuss:

  • What is causing people to change careers and leave higher education
  • How to address those challenges and retain talented team members
  • The impact of COVID-19 on employee engagement and community 
  • How to unpack assumptions around remote and hybrid work and develop stronger strategies to keep team members engaged
  • Ways to improve workplace culture
  • The importance of actions aligning with values

In this wide-ranging conversation, Jaime and Kevin also talk about the enrollment cliff, non-traditional student recruitment, and lessons learned from the pandemic about online education.

Confessions of a Higher Ed CMO is sponsored by our friends at Nectir - the instant chat tool that engages campus communities and reduces burnout. This community and engagement platform is purpose-built for higher education and connects campus classrooms through conversation. In just 12 months, tens of thousands of students, instructors, and administrators at partner campuses have made Nectir an integral part of their daily learning experience.  Learn more about how you can get Nectir on your campus here

Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jeremy Tiers, Corynn Myers, Jaime Gleason and many more. 

Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! 

About the Podcast

Jaime Hunt

Host

Jaime Hunt

Transformation has been a hallmark of Jaime's career. In nearly 20 years working in higher education, she been part of four university rebrandings and five website overhauls. She's been hands-on in the development of an integrated marketing communications model at three institutions. As a result, she has gained extensive expertise in brand strategy, recruitment marketing, internal communications, crisis communications, issues management, online innovation, and media relations. She also has in her portfolio government relations and, for two years, she oversaw a public radio station. She is currently the vice president for university communications and chief marketing officer for Old Dominion University, a 23,000-student public R1 research institution in Coastal Virginia. Prior to her current role, she was the vice president and chief communications and marketing officer for Miami University (the one in not-as-sunny Oxford, Ohio). She also served in marketing and media relations leadership roles at Winston-Salem State University (North Carolina), Radford University (Virginia), the University of Wisconsin Oshkosh, and Northwestern Health Sciences University (Minnesota). Her background also includes more than four years as a print journalist and three years working for nonprofits and in nonprofit consulting. She earned my bachelor's degree in journalism from the University of Minnesota and her master's degree in integrated marketing communications from West Virginia University.

Kevin McClure

Interviewee

Kevin McClure

Kevin McClure is a Murphy Distinguished Scholar of Education and associate professor of higher education in the Department of Educational Leadership at the University of North Carolina Wilmington. His teaching, writing and speaking focus on helping leaders create caring colleges and universities that prioritize employee wellbeing. A contributor to EdSurge and The Chronicle of Higher Education, Kevin is one of the nation’s leading experts on higher education leadership, management, and finance. He is the co-founder and director of public engagement for the Alliance for Research on Regional Colleges, a research center housed at Appalachian State University with the mission of increasing appreciation for and understanding of regional colleges and the communities they serve. Kevin earned both his M.A. and Ph.D. in international education policy from the University of Maryland, College Park. He earned his bachelor’s in history and Spanish language from the University of Richmond.

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