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About the Episode

The what's what...

This fast-paced show drops listeners into a compelling conversation about higher education. In Your Element asks innovative leaders about the challenges, wins, and future of everything from meeting enrollment numbers to equity in education.

Nik Higgins, Co-founder and Chief Growth Officer at The Ambassador Platform (TAP), sits down with host Eric Stoller to chat about the biggest challenges and innovations happening in higher ed. Together they discuss:

  • What is an Experience Communication Management (XCM) platform?
  • How harnessing the authenticity of a current student experience can be a solution to higher ed’s biggest issues
  • Why peer-to-peer experience-based tools provide equity for students from underrepresented communities
  • How the pandemic has upped the pace of adoption in digital transformation
  • How universities and colleges can benefit from technologies used in other sectors

About the Podcast

Eric Stoller

Host

Eric Stoller

Eric Stoller is the former Vice President of Product Strategy at Element451—an advanced student engagement CRM available, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment. You may know Eric from his articles on Inside Higher Ed, speaking engagements, or consulting work around digital engagement. He’s always loved doing marketing and public relations but never wanted to work for an agency. However, Eric’s experiences in student development services at the University of Illinois Chicago and enrollment management + academic advising at Oregon State University cemented his interest in the intersection of technology, student success, and digital engagement. Eric has an associate degree from Indian Hills Community College, a bachelor’s degree in communications from the University of Northern Iowa, a master’s degree in higher education administration from Oregon State University, and an honorary doctorate in coffee drinking.

Nik Higgins

Interviewee

Nik Higgins

Nik Higgins is business founder and executive with a background education and technology. He is a regular public speaker and commentator. Nik is currently Co-founder and Chief Growth Officer at The Ambassador Platform, a technology company which helps education providers more effectively communicate the unique experience they offer to prospective students.

In Your Element

All things higher ed from application to graduation and beyond.

In Your Element host Eric Stoller from Element451 asks innovative leaders about the challenges, wins, and future of everything from meeting enrollment numbers to equity in education. His five-question format gets to the heart of what’s happening in each guest’s corner of higher education. The unifying theme: how do we all rally around students’ needs to help them succeed?

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