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    About the Episode

    The what's what...

    The Great Resignation is a thing…and it’s having an impact in ALL industries for ALL generations.  There is something that is very exciting about it…and there is something about it that continues to scare the hell out of employers across the globe.  But there is another perspective to consider - that of the employee.  

    In this episode Mickey and Jamie connect with Pete Leung Ed.D, Manager of Student Systems (and lead Slate CRM Administrator) at the School of Graduate Studies at the University of Toronto. In the midst of the pandemic, Pete did a gut check and looked at his personal and professional priorities. As he thought about change, he also counted the cost of that change – or the cost of “no change.”  Not only did he transition roles (inside the institution), he also changed institutions….and YES, he also changed countries.  

    Change is all around us…and it has surrounded Pete in the past 2 or so years. Listen in to hear how he dealt with the questions and how he determined if this move was the right move.  Who knows, maybe this episode will spark some self-exploration or bring about a transition for you!

    This episode is sponsored by Unibuddy - the leader in peer-to-peer marketing from student recruitment — has now joined an elite roster of Slate Platinum Preferred Partners to kickstart a groundbreaking partnership. This top-level partnership means bringing colleges and universities added benefits and functionality across their tech stack, plus better visibility into student data across all stages of the prospect’s higher education journey. 

    CRMprov is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

    Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jaime Gleason and many more. 

    Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! 

    About the Podcast

    Mickey Baines

    Host

    Mickey Baines

    Mickey Baines leads the technology services practice at Kennedy & Company. Kennedy & Co assists colleges and universities in the selection, implementation, customization and integration of various CRM technologies, including Salesforce, TargetX, Slate and others. They lead projects of all sizes for public and private two and four-year institutions. Whether he's working hands-on in an enrollment strategy project, leading a CRM implementation or speaking at a conference, the goal is the same - to help higher ed professionals implement technologies, strategies & tactics that engage and enroll more students.

    Jamie Gleason

    Host

    Jamie Gleason

    Jamie Gleason is the Vice President Of Enrollment Strategy at Direct Development. He brings over 15 years of higher education experience to the team; almost a decade of which was spent on campus(es) and nearly six years was in edtech. A self-proclaimed "farmer + fixer," Enrollment has always provided the perfect challenge for him! He's happiest when mining through spreadsheets, results, and (generally) any type of data!

    Peter Leung, Ed.D

    Interviewee

    Peter Leung, Ed.D

    Dr. Peter Leung, Ed.D (he/him) is the Manager of Student Systems at the School of Graduate Studies at the University of Toronto. A first generation college graduate, Peter followed his passion for improving student success and equity by working in residence life, academic advising, transfer admissions, and student systems. Through his doctoral research, he delved into transfer student graduation outcomes and is working on publishing his findings. Peter lives in downtown Toronto with his husband and their two cats, Bri and Coco.

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